Welcome to Cornflake. These Terms of Service ("Terms") are a binding legal agreement between you and Nithin Sudarsan, operating the Cornflake service ("Cornflake", "we", "us", or "our"). These Terms govern your access to and use of the Cornflake desktop application, website, and any related services we provide (collectively, the "Services").
By downloading, installing, accessing, or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, do not use the Services.
1. The Services
Cornflake is a macOS desktop application that helps you record, transcribe, and summarise your meetings, surface upcoming meetings from your connected calendar, and follow up on action items. The Services may evolve over time; we may add, modify, or remove features at our discretion.
2. Eligibility
You must be at least 16 years old to use the Services. By using the Services, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and "you" refers to both you and that organisation.
3. Your Account
To use most features of the Services, you need to create an account. You agree to (a) provide accurate, current, and complete information; (b) maintain the security of your account credentials; and (c) promptly notify us of any unauthorised use of your account. You are responsible for all activity that occurs under your account.
4. Recording, Consent, and Acceptable Use
Cornflake records audio from your device's microphone and system audio output during meetings. You are solely responsible for complying with all applicable laws regarding the recording of conversations, including any laws that require notice to or consent from other meeting participants. Recording laws vary by jurisdiction; in some places, all parties to a conversation must consent to being recorded.
You agree not to use the Services to:
- Record any conversation in violation of applicable law, contract, or the reasonable expectations of other participants.
- Upload, transcribe, or process any content that infringes any third party's rights (including intellectual property, privacy, or publicity rights).
- Process content that is unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, or otherwise objectionable.
- Reverse engineer, decompile, or attempt to extract the source code of the Services, except to the extent applicable law expressly permits.
- Probe, scan, or test the vulnerability of the Services, or breach any security or authentication measures.
- Use the Services to build a competing product, or use any automated means to access the Services in a manner that imposes an unreasonable load on our infrastructure.
- Use the Services in violation of any applicable law or regulation, including export-control and sanctions laws.
We may suspend or terminate your access to the Services if we reasonably believe you have violated these Terms.
5. Your Content
"Your Content" means the audio, transcripts, meeting summaries, notes, calendar data, and any other content you submit to, generate through, or store within the Services.
- You retain ownership of Your Content. We do not claim ownership of Your Content.
- Licence to operate the Services. You grant Cornflake a worldwide, non-exclusive, royalty-free licence to host, store, transmit, process, display, and create derivative works of Your Content solely as necessary to operate, provide, secure, and improve the Services for you. This licence ends when Your Content is deleted from the Services, except to the extent retention is required by law or backup-rotation systems.
- No model training on Your Content. We do not use Your Content to train generalised AI or machine-learning models, and we do not permit our subprocessors (including Deepgram, Anthropic, OpenAI, and xAI) to do so. See our Privacy Policy for details.
- Accuracy. Automated transcription and AI-generated summaries can contain errors, omissions, or hallucinations. You are responsible for reviewing and verifying any output before relying on or sharing it.
6. Third-Party Services
The Services integrate with third-party services, including Google Calendar, WorkOS (authentication), Deepgram (transcription), Anthropic / OpenAI / xAI (LLM summarisation), SendGrid (email delivery), and Stripe (payments). Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for the practices of these third parties.
If you connect a Google account, your use of the data we receive from Google is also subject to the Google API Services User Data Policy, including its Limited Use requirements, as described in our Privacy Policy.
7. Paid Plans, Billing, and Trials
Some features of the Services may require a paid subscription.
- Pricing. Prices for paid plans will be displayed in the Services or on our website at the time of purchase. We may change pricing for future billing cycles with reasonable notice.
- Billing. Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Payments are processed by Stripe, Inc. By providing payment information, you authorise us and Stripe to charge the applicable fees, taxes, and any other charges to your payment method.
- Auto-renewal. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
- Cancellation. You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until then.
- Refunds. Except where required by law, fees are non-refundable.
- Free trials. If we offer you a free trial, the trial converts to a paid subscription at the end of the trial period unless you cancel before then.
- Taxes. Fees do not include taxes; you are responsible for any applicable sales, use, VAT, GST, or similar taxes.
8. Intellectual Property
The Services, including all software, designs, text, graphics, logos, and other content provided by Cornflake (but excluding Your Content), are owned by or licensed to Cornflake and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services in accordance with these Terms. All rights not expressly granted are reserved.
You may not copy, modify, distribute, sell, or lease any part of the Services or remove any proprietary notices from them.
9. Feedback
If you provide us with feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use that feedback for any purpose, without obligation to you.
10. Termination
- By you. You may stop using the Services at any time and delete your account from within the Cornflake app (Settings → Profile → Delete Account) or by emailing us.
- By us. We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms, if required by law, or if we discontinue the Services.
- Effect of termination. Upon termination, your right to use the Services ends immediately. We may delete Your Content after termination in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
11. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, CORNFLAKE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR ACCURATE, OR THAT TRANSCRIPTS OR AI-GENERATED SUMMARIES WILL BE COMPLETE OR FREE OF ERRORS.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CORNFLAKE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless Cornflake from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with (a) your access to or use of the Services, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any law or the rights of any third party (including any meeting participant whose conversation you recorded).
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales, without regard to its conflict-of-laws principles. You and Cornflake agree that the courts of England and Wales will have exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms or the Services, and you consent to the personal jurisdiction of those courts. Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction. If you are a consumer resident in the European Union or another jurisdiction whose laws grant you mandatory protections that cannot be waived by contract, nothing in these Terms deprives you of those protections.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by posting a notice in the Services, on our website, or by email. Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services.
16. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Cornflake regarding the Services.
- Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect.
- No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Notices. We may provide notices to you via email or by posting them in the Services or on our website.
17. Contact
Questions about these Terms can be sent to:
Nithin Sudarsan (Cornflake)
nithinsudarsan@basegraph.co