Legal

Terms of Service

Last updated: 2026-05-21

Welcome to Cornflake. These Terms of Service ("Terms") are a binding legal agreement between you and Nithin Sudarsan, operating the Cornflake service ("Cornflake", "we", "us", or "our"). These Terms govern your access to and use of the Cornflake desktop application, website, and any related services we provide (collectively, the "Services").

By downloading, installing, accessing, or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, do not use the Services.

1. The Services

Cornflake is a macOS desktop application that helps you record, transcribe, and summarise your meetings, surface upcoming meetings from your connected calendar, and follow up on action items. The Services may evolve over time; we may add, modify, or remove features at our discretion.

2. Eligibility

You must be at least 16 years old to use the Services. By using the Services, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and "you" refers to both you and that organisation.

3. Your Account

To use most features of the Services, you need to create an account. You agree to (a) provide accurate, current, and complete information; (b) maintain the security of your account credentials; and (c) promptly notify us of any unauthorised use of your account. You are responsible for all activity that occurs under your account.

4. Recording, Consent, and Acceptable Use

Cornflake records audio from your device's microphone and system audio output during meetings. You are solely responsible for complying with all applicable laws regarding the recording of conversations, including any laws that require notice to or consent from other meeting participants. Recording laws vary by jurisdiction; in some places, all parties to a conversation must consent to being recorded.

You agree not to use the Services to:

• Record any conversation in violation of applicable law, contract, or the reasonable expectations of other participants.
• Upload, transcribe, or process any content that infringes any third party's rights (including intellectual property, privacy, or publicity rights).
• Process content that is unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, or otherwise objectionable.
• Reverse engineer, decompile, or attempt to extract the source code of the Services, except to the extent applicable law expressly permits.
• Probe, scan, or test the vulnerability of the Services, or breach any security or authentication measures.
• Use the Services to build a competing product, or use any automated means to access the Services in a manner that imposes an unreasonable load on our infrastructure.
• Use the Services in violation of any applicable law or regulation, including export-control and sanctions laws.

We may suspend or terminate your access to the Services if we reasonably believe you have violated these Terms.

5. Your Content

"Your Content" means the audio, transcripts, meeting summaries, notes, calendar data, and any other content you submit to, generate through, or store within the Services.

• You retain ownership of Your Content. We do not claim ownership of Your Content.
• Licence to operate the Services. You grant Cornflake a worldwide, non-exclusive, royalty-free licence to host, store, transmit, process, display, and create derivative works of Your Content solely as necessary to operate, provide, secure, and improve the Services for you. This licence ends when Your Content is deleted from the Services, except to the extent retention is required by law or backup-rotation systems.
• No model training on Your Content. We do not use Your Content to train generalised AI or machine-learning models, and we do not permit our subprocessors (including Deepgram, Anthropic, OpenAI, and xAI) to do so. See our Privacy Policy for details.
• Accuracy. Automated transcription and AI-generated summaries can contain errors, omissions, or hallucinations. You are responsible for reviewing and verifying any output before relying on or sharing it.

6. Third-Party Services

The Services integrate with third-party services, including Google Calendar, WorkOS (authentication), Deepgram (transcription), Anthropic / OpenAI / xAI (LLM summarisation), SendGrid (email delivery), and Stripe (payments). Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for the practices of these third parties.

7. Paid Plans, Billing, and Trials

Some features of the Services may require a paid subscription.

• Billing. Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Payments are processed by Stripe, Inc.
• Auto-renewal. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
• Cancellation. You can cancel at any time from account settings. Cancellation takes effect at the end of the current billing period.
• Refunds. Except where required by law, fees are non-refundable.
• Taxes. Fees do not include taxes; you are responsible for any applicable taxes.

8. Intellectual Property

The Services, including all software, designs, text, graphics, logos, and other content provided by Cornflake (but excluding Your Content), are owned by or licensed to Cornflake and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services in accordance with these Terms. All rights not expressly granted are reserved.

9. Termination

• By you. You may stop using the Services at any time and delete your account from within the app (Settings → Profile → Delete Account) or by emailing us.
• By us. We may suspend or terminate your access at any time if we reasonably believe you have violated these Terms, if required by law, or if we discontinue the Services.
• Effect of termination. Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, and dispute resolution) will survive.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, CORNFLAKE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CORNFLAKE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

12. Governing Law

These Terms are governed by the laws of England and Wales. You and Cornflake agree that the courts of England and Wales will have exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms or the Services.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting a notice in the Services or by email. Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the changes.

14. Contact

Questions about these Terms can be sent to nithinsudarsan@basegraph.co.